PSOCM® 
Public-Sector/Private-Sector Organizational
Change Management 
  
Public-Sector Organizational Change Management and
Public-Sector Organizational Change Management
(PSOCM®) are a 10-step model developed as part of the research dissertation of the same name at Washington State University by Richard H. Carson. This model is one of the most comprehensive change management model available today. It presents a complete life-cycle series of steps that can be utilized in total or in separate phases.

There are various change management theories that have been developed in recent years that take a piece meal approach to organizational change. Phrases such as total quality management; strategic planning; performance measurement; planning-programming-budgeting systems (PPBS); strength, weakness, opportunities, threat analysis (SWOT); and continuous improvement (kaizen) all represent earlier attempts to provide answers to organizational problems.

Approaches and methodologies such as PROSCI (ADKAR), Sigma Six, etc. also provide more detailed step-by-step methods. The PSOCM® model incorporates much of what these earlier methods provide, but develops a more seamless and integrated process that is unique to public-sector organizations.
The most important considerations to keep in mind when using PSOCM® is that it is free and it is state-of-the-art. In the high-tech world that are numerous open source software programs for which the original source code is made freely available and may be redistributed and modified. That is the beauty of PSOCM®. You can use it or modify it to fit your specific organizational needs. Indeed, when you find improvements, then please contact the owner of this website about your experience.

Over time I will be adding both positive and negative experiences regarding your organizational change management experience. The one caveat to that is that such commentaries will be limited to programmatic uses and not complaints about any specific organization that charges for such services.

As a matter of full disclosure, I need to add that I do provide consulting services to state and local government agencies through the auspices of Citygate Associates. The latter is not associated with the use of the PSOCM® model.

What make PSOCM so unique is that it is specifically researched and designed to address the needs of public-sector organizational change management and private-sector organizational change management.  Other models treat all organizations in a one-size-fits-all methodology. The universe of organizations consists of private-sector organizations driven by profit (a.k.a., for-profit) and public-sector organizations (a.k.a., non-profit) that are driven by the public good. 
  

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Mobile: (360) 635-8161    Email richcarson@psocm.org      USPS: 1088 NE 7th Avenue, Suite 325, Portland, OR 97232